Order & Delivery

Sniff Order & Delivery Process

 

 

SHIPPING WITHIN AUSTRALIA

When you order candles from sniffsoycandles.com, you are ordering something special. And we want to ensure it gets to you that way! We send your purchase via Australia Post or Go Couriers.

  • FLAT RATE SHIPPING $5.00 on 1-3 candles
  • FREE SHIPPING on 4 or more candles

When placing your order, please allow 24 hours for your purchase to be dispatched.

 

INTERNATIONAL SHIPPING

For international orders, we are happy to help.Please contact us.

FREE SHIPPING ON 12 CANDLES TO TAIWAN, CHINA and USA with a tracking number.

The shipping time is between 6-12 Days.

 

Refund Policy

Please inform us if your product is either not what you ordered or you believe it to be faulty. We will replace (at our discretion) any candle which we believe was damaged at the time of delivery to you. In accordance with Trading Laws we will happily replace any faulty items returned within a reasonable time frame, ie: 7-14 days.

The faulty item must be returned to us.

 

For international orders, please email us at info@sniffsoycandles.com